Frequently Asked Question
General
What is Gadget Mahal?
Gadget Mahal is a small family-run online store dedicated to offering innovative, problem-solving gadgets at affordable prices โ delivered across India.
Are all products new and genuine?
Yes, every product sold on our store is brand new, quality checked, and sourced directly from trusted suppliers.
Do you offer customer support?
Absolutely! You can contact us anytime at gadgetmahal.store@gmail.com or via WhatsApp at +91 9012104857. Our support team responds within 24โ48 hours (MonโSat).
Do you restock sold-out items?
Yes! We frequently restock our bestsellers. If an item is out of stock, please check back in a few days or contact us to be notified when itโs available.
Do you offer discounts or deals?
Yes, we regularly run special offers and bundle deals. Follow us on Instagram and Facebook to stay updated on discounts and new arrivals.
Shipping & Delivery
Do you offer free shipping?
Yes, shipping is free across India โ no minimum order value required!
How long will my order take to arrive?
Orders are usually delivered within 3โ8 business days, depending on your location.
Can I track my order?
Of course! Youโll receive an AWB tracking number via email or WhatsApp within 1โ2 days of placing your order. You can track it on our Order Tracking Page or contact us if you need help.
My order hasnโt arrived yet โ what should I do?
If itโs been more than 8 business days, please contact us at gadgetmahal.store@gmail.com or on WhatsApp with your order number. Weโll look into it immediately.
Why did I receive my items in separate packages?
Some products may ship from different warehouses for faster delivery. Donโt worry โ all your items will reach you soon!
Payment Related
What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Wallets through our secure payment gateway.
Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery for most locations across India.
Is it safe to make online payments on your website?
Absolutely. Our checkout process uses SSL encryption to ensure all transactions are 100% safe and private
Returns & Refunds
What is your return policy?
We have a 7-day return policy. Items must be unused, in original packaging, and in the same condition as received.
. How do I start a return?
Simply email us at gadgetmahal.store@gmail.com with your order details. Weโll provide a return label and guide you through the process.
When will I receive my refund?
Once we receive and inspect your return, your refund will be processed within 3โ5 business days to your original payment method.
